Shipping policy

Price for delivery

For orders up to 150 BGN delivery to personal address or Speedy office - 6 BGN.

For orders over 150 BGN - free delivery.

Orders weighing more than 10 kg will incur an additional delivery charge, which we will inform you of before dispatch.

Delivery time

Orders for the whole country - standard delivery from 1 to 4 working days after order.

Orders placed after 12:00 are fulfilled on the next working day.

Delivery terms

Once you have placed an order, you will receive an order confirmation e-mail. If there is a problem with your contact details or the availability of any of the products ordered, you can expect a call from one of our staff. Once a member of our staff contacts you, you can always add products or replace some of them.

If you have any questions or comments about delivery, please do not hesitate to contact us on (02) 400 56 56 from Monday to Friday from 09:00 to 18:30. 

Payment method

Orders placed via are subject to payment:

  • Cash on delivery - pay in cash or by courier card upon delivery of your order by Speedy courier company.
  • by credit or debit card
  • Apple Pay - when using Apple devices
  • by bank transfer

Order cancellation

Any order can be cancelled free of charge until 4pm on the day of the order itself. Orders placed after 4pm can be cancelled free of charge until 4pm the following day. To cancel an order, email or call (02) 400 56 56.

In case of a refused order outside the specified deadlines or in case of a non-collected order at the address, you must pay the return shipping to. 1618 Sofia Str. Bulgarian Legion 6E, Prirodnik shop.